When you first open a Client Interaction, you will be on the Identification Page. This is the default page for all client interactions. Please confirm the following information – Client Name, Date of Birth, and Social Security Number – before continuing […] Read more

As you have learned, the easiest and most efficient way to open a New Customer Session is to swipe the customer’s pin card. If the customer does not have their pin card, you can use their Checking or Savings Account number – but you must also ask for additional identification […] Read more

If you are unsure about the procedures for changing a contract’s terms and conditions, please review ‘Lesson 5: Terms and Conditions’. In this lesson, you will follow a fictional character, Renee, as she determines whether or not a contract should be modified […] Read more

The memorable motion picture “The Way We Were” brought her a 1973 Academy Award nomination for Best Actress. The very successful “A Star Is Born,” released in 1976, was the first movie to benefit from her energy and insight as a producer and won six Golden Globes. The soundtrack album topped the charts and has […] Read more

Barbara was born 73 years ago to a nightclub owner and article producer Lou Walters and his wife Dena. The couple had already lost a son and had an older daughter who was mildly retarded. The family bounced back and forth from Boston to Miami to New York, where they lived in penthouses until her […] Read more

Barren Beacon Beckons Bacon Baron […] Read more

In our next segment, we visit individual stadiums, explore tales of the classic teams, legendary stars, and the devotion of the American baseball fan. First stop: Yankee Stadium, home of the team America loves to hate and breeding ground for a host of superstars and legends. Back at the Hall of Fame in the World […] Read more

In our next segment, we visit individual stadiums, explore tales of the classic teams, legendary stars, and the devotion of the American baseball fan. First stop: Yankee Stadium, home of the team America loves to hate and breeding ground for a host of superstars and legends. Back at the Hall of Fame in the World […] Read more

In 1909, a man named Charles Hercules Ebbets began secretly buying up adjacent parcels of land in the Flatbush section of Brooklyn including the site of a garbage dump called “pig town” because of the pigs that once ate their fill there and the stench that filled the air. He hoped eventually to build a […] Read more